Cost of living: People struggling with utility bills urged to beware of Ofgem email scams

Scammers target people concerned about the cost of living and rising utility bills with fake emails promising a discount on utility bills. Emails with the logo of Ofgem, the energy regulator, claim to offer up to £450 per household and trick people into handing over their bank details.

The real Ofgem has urged people to be vigilant and make sure they don’t open fake emails, Which reported. The emails direct people to a bogus online portal to claim money under the so-called utility bill discount, where they are then asked for personal and payment details.

READ MORE: How do you switch energy suppliers and get money back at the same time?

The fake emails come from [email protected] and tell the reader that they are ‘eligible to apply’ [sic] energy bill discount’. It says you have until June 1, 2022 to apply. It asks for details such as your address, mother’s maiden name and card details. This puts you at risk of having your card used and your identity stolen.

Legitimate emails from Ofgem will always come from an address ending in ‘’.

Ever since the government’s legitimate £150 discount scheme was launched, fraudsters have seized the opportunity to defraud those concerned about money.

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